Coastal Claims Services LLC
Last Updated: August 14, 2026
1. Acceptance of Terms
Welcome to CoastalClaims.net (the “Site”), operated by Coastal Claims Services LLC (“Coastal Claims,” “we,” “us,” or “our”). By accessing or using this Site, submitting a form, or otherwise engaging with our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site.
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
2. Our Services
Coastal Claims Services LLC provides public adjusting services. A public adjuster is an independent claims adjuster hired by a policyholder to appraise, prepare, and negotiate an insurance claim on the policyholder’s behalf.
Information on this Site is provided for general informational purposes only and does not constitute a contract for services. A formal engagement for public adjusting services is established only through a separate, signed public adjuster contract, which will include state-required disclosures, fee terms, and cancellation rights.
3. Use of the Site
You agree to use the Site only for lawful purposes. You agree not to:
- Submit false, misleading, or fraudulent information through any form on the Site
- Attempt to gain unauthorized access to any portion of the Site or its related systems
- Use the Site in any way that could disable, overburden, or impair its functioning
- Use automated means (bots, scrapers, etc.) to access the Site without our prior written consent
4. Text Message (SMS/MMS) Communications
If you provide your mobile phone number and check the optional consent box on one of our forms, you agree to receive recurring, claim-related informational text messages (SMS/MMS) from Coastal Claims Services LLC at the mobile number provided.
- Consent to receive text messages is never a condition of receiving services from us.
- Message frequency varies depending on your claim and communication needs.
- Message and data rates may apply, as charged by your mobile carrier.
- You may reply STOP at any time to opt out of text messages, or reply HELP for assistance.
- We do not use text messages from this consent for marketing or promotional purposes; these messages relate to your claim.
You may also be contacted by phone or email regarding your claim, consistent with our Privacy Policy.
5. Information You Submit
When you submit information through our forms (such as your name, contact details, policy information, or claim details), you represent that the information is accurate and that you have the right to provide it, including on behalf of any additional policyholder named in the submission.
We use the information you submit to evaluate your claim, communicate with you, and provide our services, as described in our Privacy Policy.
6. No Guarantee of Outcome
While we work on your behalf to pursue a fair settlement, we cannot guarantee any particular result, settlement amount, or timeline for your claim. Insurance claim outcomes depend on many factors outside our control, including policy terms, insurer determinations, and applicable law.
7. Intellectual Property
All content on this Site, including text, graphics, logos, and images, is the property of Coastal Claims Services LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.
8. Third-Party Links
The Site may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices, or terms of any third-party site. Visiting a linked site is at your own risk.
9. Disclaimers
The Site and its content are provided “as is” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.
10. Limitation of Liability
To the fullest extent permitted by law, Coastal Claims Services LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or our services, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold harmless Coastal Claims Services LLC from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Site, your submission of false or misleading information, or your violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles, unless otherwise required by the law of the state in which your claim is being adjusted.
13. Changes to These Terms
We may revise these Terms at any time by posting an updated version on this page. Please check back periodically for updates.
14. Contact Us
If you have questions about these Terms, please contact us:
Coastal Claims Services LLC
2650 N. Dixie Freeway
New Smyrna Beach, FL 32168
Phone: 1-844-2File-Now
Email: Office@CoastalClaims.net