Another New Smyrna Beach native, Connie has an extensive background in Homeowner Insurance, Customer Service and Office Management. With an eye for detail, she leads the claim intake team to ensure precise processing of contracts and documents. With long-standing relationships within the insurance industry, she can navigate the claims process for speedy resolution. Knowing who talk to and how to get around obstacles is key for timely settlement. She is the liaison between the insurance carriers, adjusters and clients.